How far must we reside from the school to be eligible for a bus and how is the distance measured?
I have requested a new stop or stop change, how will I know if it has been added?
I have a question regarding a bus stop location or pick up/drop time. Who should I call?
Do I need to confirm information for an existing bus stop each year?
It is much too far for my child to walk to the bus stop. Can I have a bus stop right at my door?
Who is going to be responsible if my child gets injured while walking to the bus stop?
Can my child be picked-up and/or dropped off at a daycare?
How do I determine if a bus is operating as scheduled?
Why are buses late?
I arrived home late this afternoon and cannot find my child. What do I do?
Why are there no seatbelts on school buses?

 

How far must we reside from the school to be eligible for a bus and how is the distance measured?

In accordance with Board Policies, transportation is provided for students who live within their Home School attendance area and outside their school's grade appropriate Non-Transportation Zone. As indicated below, transportation eligibility will change throughout a student's school career:

All YCDSB and YRDSB students in grades JK-3 who live within 1.2 km of their school are not eligible for transportation.

All YCDSB and YRDSB students in grades 4-8 who live within 1.6 km of their school are not eligible for transportation.

All YCDSB students in grades 9-12 who live within 4.8 km of their school in a transit served area are not eligible for transportation.

All YRDSB students in grades 9-12 who live within a transit served area are not eligible for transportation.

Please note exceptions to these criteria are made for students identified by their school to possess Special Needs and as such require specialized transportation services.

The distance is measured from the end of any driveway or front walkway, via the shortest distance to the closest access point of the school property , not to the front doors of the school . Measurements are conducted using GIS software and confirmed via air photos or site visits as determined necessary by STS.Walkways that would shorten the distance are also considered.

Please note that other systems such as Mapquest or Google Maps are not reliable as these systems use both address interpellations and distance rounding of 100m . Similarly measurements by car vary by vehicle and are less accurate than GIS technology utilizing parcel fabrics and air photo verification.
 
I have requested a new stop or stop change at my child's school, how will I know if it has been added?

School staff will notify you of your request's status once it has been investigated by Student Transportation Services. Please NOTE that stop changes will not be considered during the first three weeks of school in September. During this period STS will be focused on the following priorities:


bus overloads
eligible students without transportation
late bus arrivals

 

I have a question regarding a bus stop location or pick up/drop time. Who should I call

Please contact your child's school or visit the FIND YOUR BUS STOP tab on this web site.

Do I need to confirm information for an existing bus Stop each year?

During each summer Student Transportation Services of York Region(STSYR) may make adjustments to bus route schedules to accommodate new students and/or new school openings. As a result some students may experience changes in their bus route schedule and/or bus route number. If you wish to reconfirm bus stop service for September, please access www.schoolbuscity.com beginning the third week of August. 

It is much too far for my child to walk to the bus stop. Can I have a bus stop right at my door?

Students may be asked to walk a short distance to and from a centralized bus stop. According to YRDSB and YCDSB Board policy, Elementary students can walk up to 400 metres to a stop and secondary students up to 600 metres. Having everyone walk to a central stop greatly reduces bus ride times.
 

Who is going to be responsible if my child gets injured while walking to the bus stop?

It is the parents' responsibility for their child's safety and conduct while walking to, from and waiting at a designated stop.
 

Can my child be picked-up and/or dropped off at daycare?

Each school has a list of pre-approved / planned sites to accommodate parent's that may require daycare programs. Transportation may be provided to these locations. Please contact school staff to determine which site(s) is approved for your school.
 

How do I determine if a bus is operating as scheduled ?

Once a bus is more than 10 minutes late, School Bus Contractors are required to enter the bus on this website's Late Bus report. Click here to see today's Late Bus Report.
 

Why are buses late?

Some of the causes for late buses include traffic, road closures, inclement weather, vehicle breakdowns.
 

I arrived home late this afternoon and cannot find my child. What do I do?

Students are usually returned to school if they are not met at a bus stop. Please contact your child's school to determine if he/she is there. If your call is not answered, contact the bus company operating your child's bus or STS staff at 905 713 2535.
 

Why are there no seatbelts on school buses?

School buses have "compartmentalized designed seating" which is intended to protect students in the event of an accident. Tests conducted by Transport Canada have demonstrated that these specially designed seats result in fewer injuries when compared in tests, with school bus seatbelt systems. Please click here for more information